Laguna Vietnam Co., Ltd. Cu Du Village, Loc Vinh Commune, Huyện Phú Lộc , Thừa Thiên - Huế , Việt Nam
Lương: Thương lượng

Mô tả chi tiết công việc

- To provide guest recognition at all times by interaction with guest on a continual an complete basis.
- To do your utmost to ensure optimum guest comfort and satisfaction.
- To never say “ no “ to a guest and going out of your way to satisfy a guest request even if the item or service is unavailable
- To know all in house guest names and villa numbers and be able to recognize guest by sight. To use guests first name as form off address.
- To record all guest complaints, guest comments, compliments, damage or loss of guest property, and other relevant information in the Resort Host Log Book.
- To report all guest complaints, compliments and suggestions immediately to Management.
- To be fully coversant in all Fidelio computer Front Office operation.
- To use Fidelio guest history as a tool to become fully conversant with returning guests likes and dislike, previous experiences, preferred activities, children’s names, F&B preferences. Etc.
- To obtain selective guest history information from our in house guest and input important information into the Fidelio guest profile.
- To attend the daily morning or afternoon Front Office briefing at beginning of your shift.
- To attend the monthly Resort Host meeting with the Director of Room.
- Working location: Lang Co, Vietnam.

Kinh nghiệm/Kỹ năng chi tiết

- Degree or diploma in Hotel Management or equivalent.
- Good inter-personality skill and outgoing, friendly.
- Strong in English communication skill, able to speak Japanese/Korean/Chinese is a plus.
- Strong in problem solving skills, and execution of work.
- Ability to work under pressure.
- Highly customer oriented and result driven.

Mô tả

  • Ngành nghề việc làm:
    • Thư ký/ Hành chánh
    • Khách sạn/ Du lịch
    • Nhà hàng/ Dịch vụ ăn uống
  • Cấp bậc: Nhân viên
  • Nơi làm việc:
    • Thừa Thiên - Huế, Huyện Phú Lộc
  • Trình độ học vấn: Cao đẳng
  • Mức kinh nghiệm: 0-1 năm kinh nghiệm
  • Loại công việc: Toàn thời gian cố định
  • Tuổi: 20-35
  • Giới tính: Nam/Nữ

Thông tin liên hệ

  • Cách liên hệ: Nộp trực tuyến, Gửi kèm File, Trực tiếp
  • Mô tả: - Please send your application by online, email: tuyendungtienghan@gmail.com or direct to:
  • Tên liên hệ: Laguna Vietnam Co., Ltd.
  • Địa chỉ: Cu Du Village, Loc Vinh Commune, Huyện Phú Lộc , Thừa Thiên - Huế , Việt Nam
** Nhận hồ sơ ứng viên bằng ngôn ngữ: Tiếng Anh